Alerts that become tickets
Rules on CPU, memory, disk and stopped services, with cooldown, silencing and automatic remediation. Every alert opens a ticket in the PSA — and closes it again when the condition clears.
disk > 90% for 15 min
The add-on · per machine
A light agent on each machine, one outbound connection — nothing listens at the endpoint. Windows, Linux and macOS, in the same panel and under the same rules.
| Machine | Site | State | CPU | Memory | Disk | Last seen |
|---|---|---|---|---|---|---|
| SRV-FIN-01srv-fin-01 · windows/amd64 | Clínica Vale Norte | Online | 34% | 71% | 58% | just now |
| SRV-BKP-02srv-bkp-02 · linux/amd64 | Clínica Vale Norte | Online | 61% | 83% | 94% | just now |
| SRV-DC-01srv-dc-01 · windows/amd64 | Metalúrgica Kron | Offline | — | — | — | há 3 h |
| MAC-DESIGN-3mac-design-3 · darwin/arm64 | Estúdio Bandeira | Online | 22% | 55% | 41% | 2 min |
| NB-VEN-07nb-ven-07 · linux/amd64 | Metalúrgica Kron | Online | 78% | 62% | 29% | just now |
Rules on CPU, memory, disk and stopped services, with cooldown, silencing and automatic remediation. Every alert opens a ticket in the PSA — and closes it again when the condition clears.
disk > 90% for 15 min
Synced with the NVD, CVEs correlated against the software you actually have installed, and ranked by EPSS — the probability of exploitation, not just the severity score.
A real interactive shell — ConPTY on Windows, ptmx on Linux and macOS — and access to the user's screen at high resolution, with a visible notice on the machine. Both sessions are recorded.
Generate a site key in the panel and hand out a single command. On Windows, an MSI with the key already embedded — double click, nothing to type — or via GPO and Intune for the whole fleet.
Questions
Yes. It is a static binary, validated on Ubuntu, Debian, Fedora and Alpine, as well as Windows 10, 11 and Server, and macOS Intel and Apple Silicon. The software inventory understands apt, dnf and apk.
The agent is Authenticode-signed, carries company metadata and a manifest, and avoids the patterns heuristics chase — such as running scripts out of the Windows temp folder. If there is friction, the documentation has the exclusions ready to apply through GPO or Intune.
No. The agent opens an outbound connection to the server and holds it; there is no inbound port waiting for connections. In practice that means no inbound firewall rule to negotiate with whoever runs the network, and no new surface exposed on the client's machine.