The platform · included in the subscription

Everything the service desk needs, from first contact to invoice

The core of Noxus Core is the PSA: the entire service operation, from ticket to invoice, without switching tabs. The RMM is an add-on — the platform stands on its own.

Start a 14-day trialR$ 89,90 per technician/month

#4820CriticalOpened by an alert

Disk at 94% on SRV-BKP-02

Client: Vale Norte Clinic
Asset: SRV-BKP-02
Response due in: 27 min
Assignee: Ana P.

The /backup volume crossed 90% at 03:14 and kept climbing for three consecutive samples. The ticket was opened by the disk > 90% for 15 min rule, with the asset and the client already filled in.

The three that decide the subscription

SLAs that respect your working hours

First-response and resolution targets by priority, counted against your business hours — and paused while the ticket sits in Waiting on Client.

First response27 min

Resolution3 h 41

business hours 08:00–18:00 · Mon to Fri

A portal in your brand

Whoever opened the ticket follows it themselves, under your logo, your colors and your domain. Invited by email, with no awkward sign-up — and one interruption fewer per day.

[YOUR BRAND]support.yourcompany.com

Disk at 94% on SRV-BKP-02

#4820 · 03:14

In progressAna P.

From approved hours to invoice

Browser timer or manual entry, approval before anything becomes billable, and invoices built from the approved hours. CPQ to assemble the quote and send it for client approval.

September invoice · Vale Norte Clinic

#4820Disk at 94% on SRV-BKP-021 h 20

#4805Preventive maintenance · September2 h 00

Approved total3 h 20

And the other modules

All included in the same per-technician subscription. There are no editions, and no module billed separately.

CRM and clients: Companies and contacts with custom fields. Tickets, projects, quotes and assets on the client record, segmented by tag and category.
Projects: The work that does not fit in a ticket: tasks, milestones and a project portfolio, with the same logged hours that feed the invoice.
Documents and diagrams: A document editor with sharing, and network diagrams inside the system itself, tied to the client and the project.
Password vault: Client credentials out of the notepad: a vault per client, permissions by role, expiring share links, and every access recorded in the audit log.
Reports: SLA compliance, productivity per technician and satisfaction surveys with NPS — the number that carries the renewal conversation. Schedulable by email.
Email intake and recurrence: Forward it, and it becomes a ticket. What repeats every month goes in as a recurring ticket, with templates and macros.
Public API and webhooks: To import clients and tickets during migration, and to tell your own systems when something changes here.

The whole platform at R$ 89,90 per technician

No setup fee and no module billed separately. The RMM comes later, per machine, if you want it.

Start a 14-day trial See the RMM